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Ordering & Shipping Policy

Talo Interiors would like your online shopping experience to be enjoyable, so our ordering methods & shipping policies have been designed to get your order to you both quickly and efficiently.

 

Payment & Ordering

We accept Paypal, Visa and MasterCard, and debit cards. The charges for any transactions made on this website are only debited from your card once the checkout process is complete.

 

Afterpay

We offer an alternative to lay-by called Afterpay. This payment option is available at checkout and allows you to shop now and pay later in 4 easy instalments, interest free. For full terms and conditions, please click here.

 

Pre-orders

A pre-order is an order placed for an item which is not yet in stock. At Talo, we offer pre-orders on items that are hard to get and sell out quickly. This guarantees you immediate despatch when the product arrives in stock. If your order consists of a pre-order item, the entire order will be processed and despatched once the pre-order item has arrived in stock. If you would like the order to be sent separately to your pre-order item, please contact hello@talointeriors.com.au. Additional postage charges will be applied in this situation based on our standard postage costs.

 

Shipping within Australia

 and New Zealand

  • Orders will be dispatched within 2-3 days of placement
  • A flat rate of $8.00 is charged on all small items*
  • A flat rate of $12.50 is charged on all large items*
  • Orders over $250 are shipped free of charge, omitting bulky items.
  • In most cases orders will be received within 5-10 business days of shipping. Bulky items or deliveries to remote locations may take longer.
  • If you need an item quickly, please email hello@talointeriors.com.au as Express Post Delivery can be arranged for an additional fee
  • Please note, we only offer signature on delivery to avoid fraudulent activities

*Small and large items are determined by weight and size and are at the discretion of Talo Interiors. Some areas within Australia will require additional shipping fees. We will attempt to contact you at the earliest possible time to arrange additional charges.

 

International Shipping

  • Orders will be dispatched within 2-3 days of placement
  • A flat rate of $20.00 is charged on all small items
  • A flat rate of $50.00 is charged on all large items*
  • Orders are shipped via Australia Post Air Mail and include tracking.
  • Generally orders will be received within 8-15 working days, although certain destinations can take longer.
  • Express International shipping and tracking is available on International orders for a small additional charge. Please contact hello@talointeriors.com.au if you would like a quote for this option. We recommend you take out this option for certain countries.

*Larger items are measured on the cubic weight and may incur an extra fee. If an extra fee is payable we will contact you to confirm payment before your order is dispatched.  If you are outside a major city you may incur an extra fee, again we will contact you to confirm before sending.