Talo Ordering & Shipping Policy

Talo Interiors would like your online shopping experience to be enjoyable, so our ordering methods & shipping policies have been designed to get your order to you both quickly and efficiently.

 

Payment & Ordering

We accept Paypal, AfterPay, Visa and MasterCard, and debit cards. The charges for any transactions made on this website are only debited from your card once the checkout process is complete.

 

Afterpay

We offer an alternative to lay-by called Afterpay. This payment option is available at checkout and allows you to shop now and pay later in 4 easy instalments, interest free. For full terms and conditions, please click here.

 

Pre-orders

A pre-order is an order placed for an item which is not yet in stock. At Talo, we offer pre-orders on items that are hard to get and sell out quickly. This guarantees you immediate despatch when the product arrives in stock. If your order consists of a pre-order item, the entire order will be processed and despatched once the pre-order item has arrived in stock. If you would like the order to be sent separately to your pre-order item, please contact hello@talointeriors.com.au. Additional postage charges will be applied in this situation based on our standard postage costs.

 

Free Shipping in Australia over $250*

We offer FREE SHIPPING for all orders over $250. This excludes bulky items.

 

Standard Shipping within Australia



  • Orders will be dispatched within 2-3 days of placement from Melbourne, Australia
  • Shipping is calculated on zones within Australia and the weight of the item/s
  • For all orders under 500g, we charge a flat rate of $9.90
  • For all orders over 500g, we charge a parcel rate for the delivery zone ($9.90 – $16.01). If your parcel is over 1kg, there is a small charge per kilo
  • Orders over $250 are FREE within Australia. This excludes bulky items
  • In most cases orders will be received within 5-10 business days of shipping. Bulky items or deliveries to remote locations may take longer.
  • Please note, we only offer signature on delivery to avoid fraudulent activities

 

Express Shipping within Australia

  • Orders will be dispatched within 2-3 days of placement from Melbourne, Australia. If you would like same day express shipping, please order online before 11am and contact us at hello@talointeriors.com.au
  • Shipping is calculated on zones within Australia and the weight of the item/s
  • For all orders under 500g, we charge a flat rate of $12.63
  • For all orders over 500g, we charge a parcel rate for the delivery zone ($12.63 – $17.12). If your parcel is over 1kg, there is an additional charge per kilo
  • Some areas within Australia are not classified as express zones and may take up to 5 days to reach your destination
  • Please note, we only offer signature on delivery to avoid fraudulent activities

 

International Shipping

  • Orders will be dispatched within 2-3 days of placement
  • Orders are shipped via Australia Post Express Air Mail and include tracking
  • Price is determined depending on your zone and the weight of the item/s you have purchased
  • Generally orders will be received within 8-15 working days, although certain destinations can take longer

*We carry a number of Bulky items in our range. Due to the weight and/or size of these items, freight is calculated at checkout based on dimensions, weight, and your destination. Free shipping does therefore not apply. Bulky items are dispatched 2-3 business days from the date of order placed.